Tenant Fees and Tenant Protection Information

Assured Shorthold Tenancies (ASTs)

As well as paying the rent, you may also be required to make the following permitted payments.

Permitted payments

Before the tenancy starts (payable to Harveys Estate Agents Limited ‘the Agent’)

Holding Deposit (per tenancy): One week's rent.   This is to reserve a property.  Please note this will be withheld if any relevant person (including any guarantor(s)) withdraws from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy.  Rent under £50,000 per year):  5 weeks rent.   This covers damages or defaults on the part of the tenant during the tenancy.

Security Deposit (per tenancy.  Rent of £50,000 or over per year): 6 weeks rent.  This covers damages or defaults on the part of the tenant during the tenancy.  

During the tenancy (payable to the Agent)

Unpaid Rent.   Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent.  Please note this will not be levied until the rent is more than 14 days in arrears.

Lost key(s) or other security device(s).  Tenants are liable for the actual cost of replacing any lost key(s) or other security device(s).  If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord or any other persons requiring keys will be charged to the tenant.  If extra costs are incurred there will be a charge of £15 per hour (inc VAT) for the time taken replacing the lost key(s) or other security device(s).

Variation of Contract (Tenant's request).  £50 (inc VAT) per agreed variation.  To cover the costs associated with taking landlord's instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant's request).  £50 (inc VAT) per replacement tenant or any reasonable costs incurred if higher.  To cover the costs associated with taking landlord's instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant's request).  Should the tenant wish to leave their contract early, they shall be liable for the landlord's costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy.  These costs will be no more than the maximum amount of rent outstanding on the tenancy.

During the tenancy (payable to the provider) if permitted and applicable

Utilities – gas, electricity, water

Communications – telephone and broadband

Installation of cable/satellite

Subscription to cable/satellite supplier

Television licence

Council Tax

Other permitted payments

Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection

Harveys Estate Agents Limited is a member of Propertymark, which is a client money protection scheme, and also a member of The Property Ombudsman which is a redress scheme. You can find out more details on the agent’s website or by contacting the agent directly.

Propertymark Conduct and Membership Rules 

Client Money Protection Certificate